Logo
Unionpedia
Communication
Get it on Google Play
New! Download Unionpedia on your Android™ device!
Install
Faster access than browser!
 

Quality management system

Index Quality management system

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. [1]

67 relations: Accounting, Audit, Business process, Butterworth-Heinemann, Calibration, Capability Maturity Model Integration, Certification, Cleaner production, Clinical quality management system, Code of Federal Regulations, Conformance testing, Continual improvement process, Corrective and preventive action, Customer satisfaction, Data management, Deming Prize, Design, Design controls, Distribution (marketing), EFQM, EFQM excellence model, Engineering, European Quality in Social Services, Food and Drug Administration, Frederick Winslow Taylor, Good manufacturing practice, Henry Ford, Industrial Revolution, International Organization for Standardization, ISO 13485, ISO 14000, ISO 19011, ISO 9000, Joseph M. Juran, List of national quality awards, Malcolm Baldrige National Quality Award, Management, Manufacturing process management, Measurement system analysis, Medical device, Medical Devices Directive, Medicine, New product development, Organizational structure, Outline of business management, Person-centred planning, Process architecture, Process modeling, Product (business), Purchasing, ..., Quality (business), Quality assurance, Quality control, Quality management, Regulatory compliance, Service (economics), Social exclusion, Standard operating procedure, Statistical process control, Statistician, Sustainability, Technical documentation, The Natural Step, Total quality management, Transparency (behavior), Verification and validation, W. Edwards Deming. Expand index (17 more) »

Accounting

Accounting or accountancy is the measurement, processing, and communication of financial information about economic entities such as businesses and corporations.

New!!: Quality management system and Accounting · See more »

Audit

An audit is a systematic and independent examination of books, accounts, statutory records, documents and vouchers of an organization to ascertain how far the financial statements as well as non-financial disclosures present a true and fair view of the concern.

New!!: Quality management system and Audit · See more »

Business process

A business process or business method is a collection of related, structured activities or tasks that in a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers.

New!!: Quality management system and Business process · See more »

Butterworth-Heinemann

Butterworth–Heinemann is a British publishing company specialized in professional information and learning materials for higher education and professional training, in printed and electronic forms.

New!!: Quality management system and Butterworth-Heinemann · See more »

Calibration

Calibration in measurement technology and metrology is the comparison of measurement values delivered by a device under test with those of a calibration standard of known accuracy.

New!!: Quality management system and Calibration · See more »

Capability Maturity Model Integration

Capability Maturity Model Integration (CMMI) is a process level improvement training and appraisal program.

New!!: Quality management system and Capability Maturity Model Integration · See more »

Certification

Certification refers to the confirmation of certain characteristics of an object, person, or organization.

New!!: Quality management system and Certification · See more »

Cleaner production

Cleaner production is a preventive, company-specific environmental protection initiative.

New!!: Quality management system and Cleaner production · See more »

Clinical quality management system

Clinical quality management systems (CQMS) are systems used in the life sciences sector (primarily in the pharmaceutical, biologics and medical device industries) designed to manage quality management best practices throughout clinical research and clinical study management.

New!!: Quality management system and Clinical quality management system · See more »

Code of Federal Regulations

The Code of Federal Regulations (CFR) is the codification of the general and permanent rules and regulations (sometimes called administrative law) published in the Federal Register by the executive departments and agencies of the federal government of the United States.

New!!: Quality management system and Code of Federal Regulations · See more »

Conformance testing

Conformance testing — also known as conformity assessment, compliance testing, or type testing — is testing or other activities that determine whether a process, product, or services complies with the requirements of a specification, technical standard, contract, or regulation.

New!!: Quality management system and Conformance testing · See more »

Continual improvement process

A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes.

New!!: Quality management system and Continual improvement process · See more »

Corrective and preventive action

Corrective and preventive action (CAPA, also called Corrective Action / Preventive Action, or simply Corrective Action) are improvements to an organization's processes taken to eliminate causes of non-conformities or other undesirable situations.

New!!: Quality management system and Corrective and preventive action · See more »

Customer satisfaction

Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing.

New!!: Quality management system and Customer satisfaction · See more »

Data management

Data management comprises all disciplines related to managing data as a valuable resource.

New!!: Quality management system and Data management · See more »

Deming Prize

The Deming Prize is one of the highest awards on TQM (Total Quality Management) in the world that recognizes both individuals for their contributions to the field of Total Quality Management (TQM) and businesses that have successfully implemented TQM.

New!!: Quality management system and Deming Prize · See more »

Design

Design is the creation of a plan or convention for the construction of an object, system or measurable human interaction (as in architectural blueprints, engineering drawings, business processes, circuit diagrams, and sewing patterns).

New!!: Quality management system and Design · See more »

Design controls

Design controls designates the application of a formal methodology to the conduct of product development activities.

New!!: Quality management system and Design controls · See more »

Distribution (marketing)

Distribution (or place) is one of the four elements of the marketing mix.

New!!: Quality management system and Distribution (marketing) · See more »

EFQM

EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 to increase the competitiveness of the European economy.

New!!: Quality management system and EFQM · See more »

EFQM excellence model

The EFQM excellence model is a non-prescriptive business excellence framework for organizational management, promoted by the European Foundation for Quality Management (EFQM) and designed to help organizations to become more competitive.

New!!: Quality management system and EFQM excellence model · See more »

Engineering

Engineering is the creative application of science, mathematical methods, and empirical evidence to the innovation, design, construction, operation and maintenance of structures, machines, materials, devices, systems, processes, and organizations.

New!!: Quality management system and Engineering · See more »

European Quality in Social Services

EQUASS (European Quality in Social Services) is an integrated sector-specific quality certification system that certifies compliance of social services with European quality principles and criteria.

New!!: Quality management system and European Quality in Social Services · See more »

Food and Drug Administration

The Food and Drug Administration (FDA or USFDA) is a federal agency of the United States Department of Health and Human Services, one of the United States federal executive departments.

New!!: Quality management system and Food and Drug Administration · See more »

Frederick Winslow Taylor

Frederick Winslow Taylor (March 20, 1856 – March 21, 1915) was an American mechanical engineer who sought to improve industrial efficiency.

New!!: Quality management system and Frederick Winslow Taylor · See more »

Good manufacturing practice

Good manufacturing practices (GMP) are the practices required in order to conform to the guidelines recommended by agencies that control the authorization and licensing of the manufacture and sale of food and beverages, cosmetics, pharmaceutical products, dietary supplements, and medical devices.

New!!: Quality management system and Good manufacturing practice · See more »

Henry Ford

Henry Ford (July 30, 1863 – April 7, 1947) was an American captain of industry and a business magnate, the founder of the Ford Motor Company, and the sponsor of the development of the assembly line technique of mass production.

New!!: Quality management system and Henry Ford · See more »

Industrial Revolution

The Industrial Revolution was the transition to new manufacturing processes in the period from about 1760 to sometime between 1820 and 1840.

New!!: Quality management system and Industrial Revolution · See more »

International Organization for Standardization

The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations.

New!!: Quality management system and International Organization for Standardization · See more »

ISO 13485

ISO 13485 Medical devices -- Quality management systems -- Requirements for regulatory purposes is an International Organization for Standardization (ISO) standard published for the first time in 1996; it represents the requirements for a comprehensive quality management system for the design and manufacture of medical devices.

New!!: Quality management system and ISO 13485 · See more »

ISO 14000

ISO 14000 is a family of standards related to environmental management that exists to help organizations (a) minimize how their operations (processes, etc.) negatively affect the environment (i.e. cause adverse changes to air, water, or land); (b) comply with applicable laws, regulations, and other environmentally oriented requirements; and (c) continually improve in the above.

New!!: Quality management system and ISO 14000 · See more »

ISO 19011

ISO 19011 is an international standard that sets forth guidelines for management systems auditing.

New!!: Quality management system and ISO 19011 · See more »

ISO 9000

The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service.

New!!: Quality management system and ISO 9000 · See more »

Joseph M. Juran

Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer and management consultant.

New!!: Quality management system and Joseph M. Juran · See more »

List of national quality awards

This article is a list of national quality awards.

New!!: Quality management system and List of national quality awards · See more »

Malcolm Baldrige National Quality Award

The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence.

New!!: Quality management system and Malcolm Baldrige National Quality Award · See more »

Management

Management (or managing) is the administration of an organization, whether it is a business, a not-for-profit organization, or government body.

New!!: Quality management system and Management · See more »

Manufacturing process management

Manufacturing process management (MPM) is a collection of technologies and methods used to define how products are to be manufactured.

New!!: Quality management system and Manufacturing process management · See more »

Measurement system analysis

A measurement systems analysis (MSA) is a thorough assessment of a measurement process, and typically includes a specially designed experiment that seeks to identify the components of variation in that measurement process.

New!!: Quality management system and Measurement system analysis · See more »

Medical device

A medical device is any apparatus, appliance, software, material, or other article—whether used alone or in combination, including the software intended by its manufacturer to be used specifically for diagnostic and/or therapeutic purposes and necessary for its proper application—intended by the manufacturer to be used for human beings for the purpose of.

New!!: Quality management system and Medical device · See more »

Medical Devices Directive

The Medical Device Directive (Council Directive 93/42/EEC of 14 June 1993 concerning medical devices, OJ No L 169/1 of 1993-07-12) is intended to harmonise the laws relating to medical devices within the European Union.

New!!: Quality management system and Medical Devices Directive · See more »

Medicine

Medicine is the science and practice of the diagnosis, treatment, and prevention of disease.

New!!: Quality management system and Medicine · See more »

New product development

In business and engineering, new product development (NPD) covers the complete process of bringing a new product to market.

New!!: Quality management system and New product development · See more »

Organizational structure

An organizational structure defines how activities such as task allocation, coordination and supervision are directed toward the achievement of organizational aims.

New!!: Quality management system and Organizational structure · See more »

Outline of business management

The following outline is provided as an overview of and topical guide to management: Business management – management of a business.

New!!: Quality management system and Outline of business management · See more »

Person-centred planning

Person-centred planning (PCP) is a set of approaches designed to assist an individual to plan their life and supports.

New!!: Quality management system and Person-centred planning · See more »

Process architecture

Process architecture is the structural design of general process systems.

New!!: Quality management system and Process architecture · See more »

Process modeling

The term process model is used in various contexts.

New!!: Quality management system and Process modeling · See more »

Product (business)

In marketing, a product is anything that can be offered to a market that might satisfy a want or need.

New!!: Quality management system and Product (business) · See more »

Purchasing

Purchasing refers to a business or organization attempting to acquire goods or services to accomplish its goals.

New!!: Quality management system and Purchasing · See more »

Quality (business)

In business, engineering, and manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something; it's also defined as being suitable for its intended purpose (fitness for purpose) while satisfying customer expectations.

New!!: Quality management system and Quality (business) · See more »

Quality assurance

Quality assurance (QA) is a way of preventing mistakes and defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled".

New!!: Quality management system and Quality assurance · See more »

Quality control

Quality control, or QC for short, is a process by which entities review the quality of all factors involved in production.

New!!: Quality management system and Quality control · See more »

Quality management

Quality management ensures that an organization, product or service is consistent.

New!!: Quality management system and Quality management · See more »

Regulatory compliance

In general, compliance means conforming to a rule, such as a specification, policy, standard or law.

New!!: Quality management system and Regulatory compliance · See more »

Service (economics)

In economics, a service is a transaction in which no physical goods are transferred from the seller to the buyer.

New!!: Quality management system and Service (economics) · See more »

Social exclusion

Social exclusion, or social marginalization, is the social disadvantage and relegation to the fringe of society.

New!!: Quality management system and Social exclusion · See more »

Standard operating procedure

A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.

New!!: Quality management system and Standard operating procedure · See more »

Statistical process control

Statistical process control (SPC) is a method of quality control which employs statistical methods to monitor and control a process.

New!!: Quality management system and Statistical process control · See more »

Statistician

A statistician is a person who works with theoretical or applied statistics.

New!!: Quality management system and Statistician · See more »

Sustainability

Sustainability is the process of change, in which the exploitation of resources, the direction of investments, the orientation of technological development and institutional change are all in harmony and enhance both current and future potential to meet human needs and aspirations.

New!!: Quality management system and Sustainability · See more »

Technical documentation

In engineering, technical documentation refers to any type of documentation that describes handling, functionality and architecture of a technical product or a product under development or use.

New!!: Quality management system and Technical documentation · See more »

The Natural Step

The Natural Step is a non-profit, non-governmental organisation founded in Sweden in 1989 by scientist Karl-Henrik Robèrt.

New!!: Quality management system and The Natural Step · See more »

Total quality management

Total quality management (TQM) consists of organization-wide efforts to install and make a permanent climate in which an organization continuously improves its ability to deliver high-quality products and services to customers.

New!!: Quality management system and Total quality management · See more »

Transparency (behavior)

Transparency, as used in science, engineering, business, the humanities and in other social contexts, is operating in such a way that it is easy for others to see what actions are performed.

New!!: Quality management system and Transparency (behavior) · See more »

Verification and validation

Verification and validation are independent procedures that are used together for checking that a product, service, or system meets requirements and specifications and that it fulfills its intended purpose.

New!!: Quality management system and Verification and validation · See more »

W. Edwards Deming

William Edwards Deming (October 14, 1900 – December 20, 1993) was an American engineer, statistician, professor, author, lecturer, and management consultant.

New!!: Quality management system and W. Edwards Deming · See more »

Redirects here:

A quality management system, A quality management system (QMS), Laboratory quality system, Quality Management System, Quality Management System processes, Quality Management Systems, Quality management system (QMS), Quality management system processes, Quality management systems, Quality system.

References

[1] https://en.wikipedia.org/wiki/Quality_management_system

OutgoingIncoming
Hey! We are on Facebook now! »