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John Seddon

Index John Seddon

John Seddon is a British occupational psychologist and author, specialising in change in the service industry. [1]

18 relations: Bachelor of Science, David Freud, Baron Freud, Economies of scale, Iain Duncan Smith, Industrial and organizational psychology, ISO 9000, Local Government Chronicle, Master of Science, Psychology, Tertiary sector of the economy, The Daily Telegraph, The Guardian, The Times, The Vanguard Method, Universal Credit, University of Buckingham, University of London, University of Wales.

Bachelor of Science

A Bachelor of Science (Latin Baccalaureus Scientiae, B.S., BS, B.Sc., BSc, or B.Sc; or, less commonly, S.B., SB, or Sc.B., from the equivalent Latin Scientiae Baccalaureus) is an undergraduate academic degree awarded for completed courses that generally last three to five years, or a person holding such a degree.

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David Freud, Baron Freud

David Anthony Freud, Baron Freud, PC (born 24 June 1950) is a British politician.

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Economies of scale

In microeconomics, economies of scale are the cost advantages that enterprises obtain due to their scale of operation (typically measured by amount of output produced), with cost per unit of output decreasing with increasing scale.

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Iain Duncan Smith

George Iain Duncan Smith (born 9 April 1954), often referred to by his initials IDS, is a British Conservative Party politician.

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Industrial and organizational psychology

Industrial and organizational psychology (I/O psychology), which is also known as occupational psychology, organizational psychology, and work and organizational psychology, is an applied discipline within psychology.

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ISO 9000

The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service.

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Local Government Chronicle

The Local Government Chronicle (LGC) is a British weekly magazine for local government officers, and is published by Metropolis.

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Master of Science

A Master of Science (Magister Scientiae; abbreviated MS, M.S., MSc, M.Sc., SM, S.M., ScM, or Sc.M.) is a master's degree in the field of science awarded by universities in many countries, or a person holding such a degree.

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Psychology

Psychology is the science of behavior and mind, including conscious and unconscious phenomena, as well as feeling and thought.

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Tertiary sector of the economy

The tertiary sector or service sector is the third of the three economic sectors of the three-sector theory.

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The Daily Telegraph

The Daily Telegraph, commonly referred to simply as The Telegraph, is a national British daily broadsheet newspaper published in London by Telegraph Media Group and distributed across the United Kingdom and internationally.

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The Guardian

The Guardian is a British daily newspaper.

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The Times

The Times is a British daily (Monday to Saturday) national newspaper based in London, England.

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The Vanguard Method

The Vanguard Method a is a proprietary methodology delivered by Vanguard Consulting used by service organisations to change from a command and control to a systems approach to the design and management of work.

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Universal Credit

Universal Credit is a social security benefit in the United Kingdom introduced in 2013 to replace six means-tested benefits and tax credits: income based Jobseeker's Allowance, Housing Benefit, Working Tax Credit, Child Tax Credit, income based Employment and Support Allowance and Income Support.

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University of Buckingham

The University of Buckingham (UB) is a non-profit, private university in the UK and the oldest of the country's five private universities.

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University of London

The University of London (abbreviated as Lond. or more rarely Londin. in post-nominals) is a collegiate and a federal research university located in London, England.

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University of Wales

The University of Wales (Welsh: Prifysgol Cymru) was a confederal university based in Cardiff, Wales, UK.

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References

[1] https://en.wikipedia.org/wiki/John_Seddon

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