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38 relations: Availability, Balanced scorecard, Business intelligence, Business performance management, Community indicators, Customer, Customer attrition, Customer relationship management, Dashboard (business), Data visualization, Earned value management, Gap analysis, ITIL, Key risk indicator, Level of measurement, Low-cost country sourcing, Mean time between failures, Mean time to repair, Minority business enterprise, Network performance, OKR, Ontario, Overall equipment effectiveness, Performance measurement, Perverse incentive, Professional services, Professional services automation, Qualitative property, Rejection rate, Revenue, Reverse logistics, SMART criteria, Stockout, Strategy Markup Language, Unintended consequences, Uptime, Utilization, Utilization rate.
Availability
In reliability theory and reliability engineering, the term availability has the following meanings.
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Balanced scorecard
The balanced scorecard is a strategy performance management tool – a semi-standard structured report, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.
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Business intelligence
Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis of business information.
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Business performance management
Business performance management is a set of performance management and analytic processes that enables the management of an organization's performance to achieve one or more pre-selected goals.
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Community indicators
Community indicators are "measurements that provide information about past and current trends and assist planners and community leaders in making decisions that affect future outcomes".
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Customer
In sales, commerce and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.
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Customer attrition
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.
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Customer relationship management
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers.
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Dashboard (business)
Dashboards often provide at-a-glance views of KPIs (key performance indicators) relevant to a particular objective or business process.
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Data visualization
Data visualiation or data visualiation is viewed by many disciplines as a modern equivalent of visual communication.
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Earned value management
Earned value management (EVM), earned value project management, or earned value performance management (EVPM) is a project management technique for measuring project performance and progress in an objective manner.
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Gap analysis
In management literature, gap analysis involves the comparison of actual performance with potential or desired performance.
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ITIL
ITIL (formerly an acronym for Information Technology Infrastructure Library) is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
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Key risk indicator
A key risk indicator (KRI) is a measure used in management to indicate how risky an activity is.
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Level of measurement
Level of measurement or scale of measure is a classification that describes the nature of information within the values assigned to variables.
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Low-cost country sourcing
Low-cost country sourcing (LCCS) is procurement strategy in which a company sources materials from countries with lower labour and production costs in order to cut operating expenses.
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Mean time between failures
Mean time between failures (MTBF) is the predicted elapsed time between inherent failures of a mechanical or electronic system, during normal system operation.
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Mean time to repair
Mean Time To Repair (MTTR) is a basic measure of the maintainability of repairable items.
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Minority business enterprise
A Minority Business Enterprise (MBE) is an American term which is defined as a business which is at least 51% owned, operated and controlled on a daily basis by one or more (in combination) American citizens of the following ethnic minority and/or gender (e.g. woman-owned) and/or military veteran classifications.
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Network performance
Network performance refers to measures of service quality of a network as seen by the customer.
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OKR
Objectives and key results (OKR) is a framework for defining and tracking objectives and their outcomes.
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Ontario
Ontario is one of the 13 provinces and territories of Canada and is located in east-central Canada.
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Overall equipment effectiveness
Overall equipment effectiveness (OEE) is a term coined by Seiichi Nakajima in the 1960s to evaluate how effectively a manufacturing operation is utilized.
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Performance measurement
Performance measurement is the process of collecting, analyzing and/or reporting information regarding the performance of an individual, group, organization, system or component.
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Perverse incentive
A perverse incentive is an incentive that has an unintended and undesirable result which is contrary to the interests of the incentive makers.
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Professional services
Professional services are occupations in the tertiary sector of the economy requiring special training in the arts or sciences.
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Professional services automation
Professional services automation (frequently abbreviated to PSA) is software designed to assist professionals, such as lawyers, auditors, and IT consultants, with project management and resource management for client projects and utilization rate management for billable staff.
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Qualitative property
Qualitative properties are properties that are observed and can generally not be measured with a numerical result.
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Rejection rate
In manufacturing, the rejection rate is the percentage of processed parts that are rejected, for a fixed period of time or lot of pieces.
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Revenue
In accounting, revenue is the income that a business has from its normal business activities, usually from the sale of goods and services to customers.
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Reverse logistics
Reverse logistics is for all operations related to the reuse of products and materials.
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SMART criteria
SMART is a mnemonic acronym, giving criteria to guide in the setting of objectives, for example in project management, employee-performance management and personal development.
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Stockout
A stockout, or out-of-stock (OOS) event is an event that causes inventory to be exhausted.
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Strategy Markup Language
Strategy Markup Language (StratML) is an XML-based standard vocabulary and schema for the information commonly contained in strategic and performance plans and reports.
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Unintended consequences
In the social sciences, unintended consequences (sometimes unanticipated consequences or unforeseen consequences) are outcomes that are not the ones foreseen and intended by a purposeful action.
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Uptime
Uptime is a measure of the time a machine, typically a computer, has been working and available.
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Utilization
In engineering utilization or operational stage of a system or equipment life-cycle is a period of time when their quality is realized in practical use to achieve intended objectives and supported by accomplishment of storage, maintenance, repair, etc.
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Utilization rate
In business, the utilization rate is an important number for firms that charge their time to clients and for those that need to maximize the productive time of their employees.
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Key Performance Indicator, Key performance indicator, Key performance indicators, Key success indicator, Performance Indicator.
References
[1] https://en.wikipedia.org/wiki/Performance_indicator
