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10 relations: Enterprise 2.0, Enterprise social software, Internet, Mass collaboration, Service (economics), Service innovation, Service science, management and engineering, Service system, Software as a service, The Wisdom of Crowds.
Enterprise 2.0
Enterprise 2.0 is "the use of emergent social software platforms within companies, or between companies and their partners or customers".
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Enterprise social software
Enterprise social software (also known as or regarded as a major component of Enterprise 2.0), comprises social software as used in "enterprise" (business/commercial) contexts.
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Internet
The Internet is the global system of interconnected computer networks that use the Internet protocol suite (TCP/IP) to link devices worldwide.
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Mass collaboration
Mass collaboration is a form of collective action that occurs when large numbers of people work independently on a single project, often modular in its nature.
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Service (economics)
In economics, a service is a transaction in which no physical goods are transferred from the seller to the buyer.
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Service innovation
The concept of service Innovation was first discussed in Miles (1993) and has been developed in the past two decades.
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Service science, management and engineering
Service science, management, and engineering (SSME) is a term introduced by IBM to describe service science, an interdisciplinary approach to the study, design, and implementation of service systems – complex systems in which specific arrangements of people and technologies take actions that provide value for others.
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Service system
A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers.
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Software as a service
Software as a service (SaaS) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted.
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The Wisdom of Crowds
The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations, published in 2004, is a book written by James Surowiecki about the aggregation of information in groups, resulting in decisions that, he argues, are often better than could have been made by any single member of the group.
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