Social business process management

Social BPM is a discipline which combines traditional Business Process Management techniques with Web 2.0 "social" tools and technologies, to facilitate business improvement efforts. ^[1]

3 relations: Business process management, Business process reengineering, Web 2.0.

Business process management

Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes.

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Business process reengineering

Business process re-engineering (BPR) is a business management strategy, originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization.

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Web 2.0

Web 2.0 refers to World Wide Web websites that emphasize user-generated content, usability (ease of use, even by non-experts), and interoperability (this means that a website can work well with other products, systems, and devices) for end users.

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Social BPM.

References

[1] https://en.wikipedia.org/wiki/Social_business_process_management

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