Computer telephony integration and Telephony

Shortcuts: Differences, Similarities, Jaccard Similarity Coefficient, References.

Difference between Computer telephony integration and Telephony

Computer telephony integration vs. Telephony

Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated. Telephony is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties.

Similarities between Computer telephony integration and Telephony

Computer telephony integration and Telephony have 6 things in common (in Unionpedia): Automatic number identification, Call centre, Dialed Number Identification Service, Middleware, Telephone, Telephone call.

Automatic number identification

Automatic number identification (ANI) is a feature of a telecommunications network for automatically determining the origination telephone number on toll calls for billing purposes.

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Call centre

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

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Dialed Number Identification Service

Dialed Number Identification Service (DNIS) is a service sold by telecommunications companies to corporate clients that lets them determine which telephone number was dialed by a customer.

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Middleware

Middleware is computer software that provides services to software applications beyond those available from the operating system.

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Telephone

A telephone, or phone, is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be heard directly.

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Telephone call

A telephone call is a connection over a telephone network between the called party and the calling party.

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The list above answers the following questions

What Computer telephony integration and Telephony have in common
What are the similarities between Computer telephony integration and Telephony

Computer telephony integration and Telephony Comparison

Computer telephony integration has 49 relations, while Telephony has 85. As they have in common 6, the Jaccard index is 4.48% = 6 / (49 + 85).

References

This article shows the relationship between Computer telephony integration and Telephony. To access each article from which the information was extracted, please visit:

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