Interactive voice response and Voicemail

Shortcuts: Differences, Similarities, Jaccard Similarity Coefficient, References.

Difference between Interactive voice response and Voicemail

Interactive voice response vs. Voicemail

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone.

Similarities between Interactive voice response and Voicemail

Interactive voice response and Voicemail have 6 things in common (in Unionpedia): Automated attendant, Business telephone system, Dual-tone multi-frequency signaling, Instant messaging, Speech recognition, Voice user interface.

Automated attendant

In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant or AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist.

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Business telephone system

A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging from small key telephone systems to large-scale private branch exchanges.

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Dual-tone multi-frequency signaling

Dual-tone multi-frequency signaling (DTMF) is an in-band telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers.

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Instant messaging

Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet.

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Speech recognition

Speech recognition is the inter-disciplinary sub-field of computational linguistics that develops methodologies and technologies that enables the recognition and translation of spoken language into text by computers.

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Voice user interface

A voice-user interface (VUI) makes human interaction with computers possible through a voice/speech platform in order to initiate an automated service or process.

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The list above answers the following questions

What Interactive voice response and Voicemail have in common
What are the similarities between Interactive voice response and Voicemail

Interactive voice response and Voicemail Comparison

Interactive voice response has 55 relations, while Voicemail has 90. As they have in common 6, the Jaccard index is 4.14% = 6 / (55 + 90).

References

This article shows the relationship between Interactive voice response and Voicemail. To access each article from which the information was extracted, please visit:

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