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Service-level agreement and Technical support

Shortcuts: Differences, Similarities, Jaccard Similarity Coefficient, References.

Difference between Service-level agreement and Technical support

Service-level agreement vs. Technical support

A service-level agreement (SLA) is a commitment between a service provider and a client. Technical support (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other informatic, electronic or mechanical goods.

Similarities between Service-level agreement and Technical support

Service-level agreement and Technical support have 2 things in common (in Unionpedia): Call centre, Outsourcing.

Call centre

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

Call centre and Service-level agreement · Call centre and Technical support · See more »

Outsourcing

In business, outsourcing is an agreement in which one company contracts its own internal activity to a different company.

Outsourcing and Service-level agreement · Outsourcing and Technical support · See more »

The list above answers the following questions

Service-level agreement and Technical support Comparison

Service-level agreement has 37 relations, while Technical support has 42. As they have in common 2, the Jaccard index is 2.53% = 2 / (37 + 42).

References

This article shows the relationship between Service-level agreement and Technical support. To access each article from which the information was extracted, please visit:

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