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Unified communications

Index Unified communications

Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). [1]

112 relations: Actiance, Agile Communication Environment, Allstream Inc., Answering machine, Applied unified communications, Aruba Networks, Atos, Avaya, Avaya 9600 Series IP Deskphones, Avaya IP Phone 1140E, AVST, Bicom Systems, BroadVoice, BT Global Services, Business communications operations management, Cable & Wireless Worldwide, Callision, Callware, Cirpack, Clearfly Communications, Cognia, Collaboration tool, Communication-enabled business process, Comparison of web conferencing software, CounterPath Corporation, Cypress Communications, Damovo, Digium, Dubber, East of England, Economy of Manchester, Elastix, Empirix, Ericsson-LG, Fax modem, Federated VoIP, FreePBX Distro, Fuze (company), Genband, Getronics, GN Store Nord, GTT Communications, Happiest Minds, Hermann Hauser, HP Converged Systems, IBM Sametime, ICOM Tele A/S, Information and communications technology, Ingate Systems, Innovative Communications Alliance, ..., Instant messaging, Interoute, Issabel, Kaltura, Librestream, List of buzzwords, List of collaborative software, List of video telecommunication services and product brands, Magic Quadrant, MDS Gateways, MegaPath, Mitel, Mobile collaboration, Nfrastructure, NuWave Communications, Objectworld Communications, Orange (India), Orange Business Services, Outsourcery, Perficient, Plantronics, Presence service, Scopia, ShoreTel, SIP trunking, Skype, Social business model, Spectrum Telecoms, SpinVox, Streamcore, TaraSpan, Tata Communications, Technological and industrial history of 21st-century Canada, Telepo AB, Telesail Technology, Telkomtelstra, Timico, TrueConf, Tuenti, Twilio, UC, Unified communications as a service, Unified Communications Interoperability Forum, Unified communications management, Unified interoperability, Unified messaging, Unified voicemail, Unify Software and Solutions GmbH & Co. KG., Upptalk, Vodafone, Vodafone Global Enterprise, Voice over IP, VoIP phone, Vonage, VOSS Solutions, Webley (company), Wildix, XING, Yorktel, Zeacom, Zultys, 3CX Phone System. Expand index (62 more) »


Actiance Inc (formerly known as FaceTime Communications) is an American-based multinational corporation that develops the platforms required to enable the security, management and compliance of unified communications, Web 2.0 and social media channels.

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Agile Communication Environment

Agile Communication Environment (ACE) is an Avaya software product that uses a service-oriented architecture (SOA) and web services to integrate unified communications capabilities with business applications and processes.

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Allstream Inc.

Allstream is a business communications provider based in Toronto, Ontario that provides IP connectivity, managed IP services, unified communications and voice services through its 30,000 km national fiber network.

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Answering machine

The answering machine, answerphone or message machine, also known as telephone answering machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephones and recording callers' messages.

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Applied unified communications

Applied Unified Communications is the application of unified communications (SMS, e-mail, VoIP, Letters, IVR) to solve business problems by helping enterprises to increase profitability and operational efficiencies using targeted and personalised communications with their customers.

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Aruba Networks

Aruba, a Hewlett Packard Enterprise Company, is a vendor of data networking solutions for enterprises and businesses worldwide.

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Atos is a European IT services corporation with its headquarters in Bezons, France and offices worldwide.

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Avaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications (UC), contact center (CC), and services.

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Avaya 9600 Series IP Deskphones

Avaya 9600 Series IP Deskphones or 9600 Series phones in telecommunications is a series of 15 different desk handset devices that are used for unified communications.

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Avaya IP Phone 1140E

Avaya IP Phone 1140E in telecommunications is a desktop Internet Protocol client manufactured by Avaya for unified communications.

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Applied Voice & Speech Technologies, Inc. (AVST) is a privately held software company headquartered in Orange County, California.

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Bicom Systems

Bicom Systems is a producer and vendor of Asterisk (PBX)-based unified communications solutions for VoIP businesses.

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Broadvoice is a privately-owned company that provides Voice over IP (VoIP) cloud based telecommunications services to small, medium and enterprise size businesses in the United States.

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BT Global Services

BT Global Services is a division of United Kingdom telecommunications company BT Group that provides communications and IT services to multinational companies worldwide, with operations in 180 countries.

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Business communications operations management

Business communications operations management (BCOM) is a category of management products that automate the configuration and operations of modern enterprise communications solutions.

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Cable & Wireless Worldwide

Cable & Wireless Worldwide PLC (informally Cable & Wireless) was a British multinational telecommunications services company headquartered in Bracknell, United Kingdom.

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Callision is a privately owned business Voice Over IP company based out of New York City providing hosted PBX and Unified Communications.

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Callware Technologies, Inc. (Callware) is a software company in the telecommunication industry, headquartered in Salt Lake City, Utah.

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Cirpack is an NGN (Next Generation Network) & SBC (Session Border Controller) (http://www.cirpack.com/en) solutions vendor for Telecommunications Operators, Internet and Application Service Providers focusing on telephony services such as residential and business VoIP, IP Centrex, SIP Trunking, Triple play, Fixed Mobile Convergence, LCR, Transcoding etc.

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Clearfly Communications

Clearfly Communications (Greenfly Networks Inc. dba Clearfly Communications) is a provider of unified communications (UC) services for small-medium businesses in the United States.

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Cognia Cloud is a cloud-based compliance archiving and analytics company, with headquarters in London.

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Collaboration tool

A collaboration tool helps people to collaborate.

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Communication-enabled business process

The goal of a communication-enabled business process (CEBP) is to optimize business process by reducing the human latency that exists within a process flow.

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Comparison of web conferencing software

This list is a comparison of web conferencing software available for Linux, macOS, and Windows platforms.

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CounterPath Corporation

CounterPath Corporation is a Canadian company that designs, develops and sells software and services that enable enterprises and telecommunication service providers to deliver unified communications services over Internet Protocol (IP)-based networks.

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Cypress Communications

Cypress Communications (previously known as Cypress Communications Holding Company) was a United States telecommunications firm and a Competitive Local Exchange Carrier (CLEC).

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Damovo is a provider of enterprise information communication technology (ICT) services and solutions, with regional businesses in Belgium, Germany, Ireland, Netherlands, Poland, Switzerland and Luxembourg, and an international capability through Damovo Global Services.

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is a privately held communications technology company based in Huntsville, Alabama.

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Dubber is a cloud based call recording software which operates as a software-as-service (SaaS) offering.

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East of England

The East of England is one of nine official regions of England at the first level of NUTS for statistical purposes.

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Economy of Manchester

The economy of Manchester is amongst the largest in England.

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Elastix is an unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality.

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Empirix Inc. is a privately held company which designs and manufactures service assurance testing and monitoring equipment for IP-based communications networks such as Voice-over-Internet-Protocol (VoIP), IP Multimedia Subsystem (IMS)-based, next generation network and 4G wireless networks.

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Ericsson-LG is a joint venture company owned by the Swedish group Ericsson (75%) and the South Korean group LG Electronics (25%).

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Fax modem

A fax modem enables a computer to transmit and receive documents as faxes on a telephone line.

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Federated VoIP

Federated VoIP is a form of packetized voice telephony that uses voice over IP between autonomous domains in the public Internet without the deployment of central virtual exchange points or switching centers for traffic routing.

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FreePBX Distro

The FreePBX Distro is a freeware unified communications software system that consists of a graphical user interface (GUI) for configuring, controlling, and managing Asterisk PBX software.

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Fuze (company)

Fuze (formerly known as ThinkingPhones) is a provider of cloud-based Unified Communications as a Service (UCaaS).

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GENBAND US LLC was a privately held company that makes IP-based real time communications software products for fixed wireline, mobile, and cable service providers as well as large enterprises.

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Getronics is an ICT service company, founded in 1887, Amsterdam, Netherlands.

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GN Store Nord

GN Store Nord A/S is a Danish manufacturer of hearing aids (GN ReSound/GN Hearing) and headsets (Jabra (GN Audio)).

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GTT Communications

GTT Communications, Inc. (GTT), formerly Global Telecom and Technology, is a multinational telecommunications and internet provider company with headquarters in McLean, Virginia.

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Happiest Minds

Happiest Minds Technologies is a digital transformation, infrastructure, security, and product engineering services company. The company was founded by Ashok Soota In 2011. It is headquartered In Bangalore, India and has its operations in the United States, United Kingdom, Canada, Singapore, and Australia.

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Hermann Hauser

Hermann Maria Hauser, KBE, FRS, FREng, FInstP, CPhys (born 1948) is an Austrian-born entrepreneur who is primarily associated with the Cambridge technology community in England.

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HP Converged Systems

HP ConvergedSystem is a portfolio of system-based products from Hewlett-Packard (HP) that integrates preconfigured IT components into systems for virtualization, cloud computing, big data, collaboration, converged management, and client virtualization.

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IBM Sametime

IBM Sametime (formerly IBM Lotus Sametime) is a client–server application and middleware platform that provides real-time, unified communications and collaboration for enterprises.

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ICOM is a Danish mobile virtual network operator and broadbands network operator.

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Information and communications technology

Information and communication technology (ICT) is another/extensional term for information technology (IT) which stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals), computers as well as necessary enterprise software, middleware, storage, and audio-visual systems, which enable users to access, store, transmit, and manipulate information.

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Ingate Systems

Ingate Systems AB is a Swedish company designing, developing and selling data network security and telecommunication equipment.

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Innovative Communications Alliance

The Innovative Communications Alliance (ICA) is a telecommunications alliance between Microsoft and Nortel, created in July 2006, to co-develop, integrate, market, sell, and support unified communications products.

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Instant messaging

Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet.

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Interoute Communications Ltd, was a privately held telecommunications company, that operated Europe's largest cloud services platform.

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Issabel is open-source Unified Communications PBX software, providing user-friendly web-based configuration, management, and reporting for telephony.

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Kaltura is a New York-based software company founded in 2006.

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Librestream Technologies Inc. is a privately owned, venture capital–backed company based in Winnipeg, Canada.

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List of buzzwords

This is a list of common buzzwords which form part of the jargon of corporate, academic, government, and everyday work and social environments, as well as by writers and public speakers.

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List of collaborative software

This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics.

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List of video telecommunication services and product brands

This list of video telecommunication services and product brands is for groupings of notable video telecommunication services, brands of videophones, webcams and video conferencing hardware and systems, all related to videotelephony for two-way communications with live video and audio.

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Magic Quadrant

Magic Quadrant (MQ) refers to a series published by IT consulting firm Gartner of market research reports that rely on proprietary qualitative data analysis methods to demonstrate market trends, such as direction, maturity and participants.

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MDS Gateways

MDS Gateways is a telecommunications company based in Dublin, Ireland.

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MegaPath is a business telecommunications company.

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Mitel Networks Corporation is a telecommunications company providing unified communications solutions for business.

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Mobile collaboration

Mobile collaboration is a technology-based process of communicating using electronic assets and accompanying software designed for use in remote locations.

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nfrastructure helps large enterprises design, build, and operate technology infrastructure related to the internet for businesses.

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NuWave Communications

NuWave Communications is an American privately held company, supplying telephony, data and unified communications services, to customers in business, healthcare, hospitality, government and military.

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Objectworld Communications

Objectworld Communications Corp., formerly ObjectWorld Inc, was a privately held company, provides unified communications software to small- and medium-sized businesses.

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Orange (India)

The Orange brand in India, through a complicated set of mergers and divisions, was acquired and eventually retained by Orange S.A.; and currently operates as Orange Business Services India (OBS India).

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Orange Business Services

Orange Business Services, the business services arm of Orange S.A., is a global integrator of communications products and services for multinational corporations. It offers integrated communications products and services to global enterprises in cloud computing, unified communications and collaboration; which manage and integrate the complexity of international communications. Orange Business Services was founded on 1 June 2006, through a rebranding and consolidation of the existing France Telecom businesses of Equant and Wanadoo. It operates in over 220 countries and territories and employs over 21,000 employees in 166 countries. Orange Business Services is No.1 innovative company in Europe and 19th worldwide, and have more than 8,000 registered patents in their portfolio, specializes in IoT, Smart Cities, Digital Transformation, Big Data analytics and Artificial Intelligence. Over last few years, 700 million euros were invested in research and development with a dedicated team of 8000 employees including scientists, engineers, developers, designers, sociologists and marketers. Orange labs is made up of 15 research and development centers across four continents and "strongly committed to creating practicable, accessible technology that is designed to benefit mankind and genuinely transform people’s day-to-day lives".

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Outsourcery Plc, was a UK-based cloud services provider founded in 2007 by co-CEOs, Piers Linney and Simon Newton.

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Perficient, Inc. is a "digital transformation" consulting firm serving Global 2000 and enterprise customers throughout North America using digital experience, business optimization and industry solutions.

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Plantronics is an electronics company producing audio communications equipment for business and consumers.

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Presence service

Presence service is a network service which accepts, stores and distributes presence information.

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Scopia, within the computer networking and telecommunications fields, is a series of unified communications products that provide meet-me, videoconferencing and online collaboration.

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ShoreTel, Inc. was a telecommunications vendor providing unified communications for business.

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SIP trunking

SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and unified communications facilities.

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Skype is a telecommunications application software product that specializes in providing video chat and voice calls between computers, tablets, mobile devices, the Xbox One console, and smartwatches via the Internet and to regular telephones.

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Social business model

Organizations that have adopted the social business model utilize social media tools and social networking behavioral standards across functional areas for communicating and engaging with external audiences, including customers, prospective customers, prospective employees, suppliers, and partners.

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Spectrum Telecoms

Spectrum Telecoms is an independent business connectivity provider, supplying a range of business IP and communications services.

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SpinVox was a start-up company that is now a subsidiary of global speech technology company Nuance Communications, an American multinational computer software technology corporation, headquartered in Burlington, Massachusetts, United States on the outskirts of Boston, that provides speech and imaging applications.

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Streamcore is an information technology company specializing in Quality of Service (QoS), controlling/monitoring Unified Communications (VoIP, video) and application delivery management over the Wide area network (WAN).

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TaraSpan is a multinational company with headquarters in Ottawa, Canada and Gurgaon, India.

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Tata Communications

Tata Communications formerly called VSNL is a global provider of telecommunications solutions and services.

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Technological and industrial history of 21st-century Canada

The technological and industrial history of Canada encompasses the country's development in the areas of transportation, communication, energy, materials, public works, public services (health care), domestic/consumer and defense technologies.

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Telepo AB

Telepo AB.

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Telesail Technology

Telesail Technology Company, Limited, is a telecommunications equipment and systems company headquartered in Beijing, China, founded in 2005.

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telkomtelstra is a telecommunications company based in Jakarta, Indonesia.

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Timico is a market leading end-to-end managed service provider internet service provider in the United Kingdom, supplying a comprehensive range of business-enabling solutions from consumption-based models through to fully managed infrastructure and aggregated cloud offerings.

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TrueConf is a Russian company that produces software-based video conferencing and unified communications solutions.

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Tuenti Technologies, S.L.U is a mobile virtual network operator (MVNO), that operates with the Tuenti brand, owned by Telefónica.

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Twilio is a cloud communications platform as a service (PaaS) company based in San Francisco, California.

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UC may refer to.

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Unified communications as a service

Unified communications as a service (UCaaS) is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications.

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Unified Communications Interoperability Forum

The Unified Communications Interoperability Forum (UCIF) is a non-profit alliance between communications technology vendors.

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Unified communications management

Unified communications management, is essentially the management of Unified communications; it refers to the systems used by enterprise organizations to automate their enterprise communications services and the voice network infrastructure that those services run over (i.e. how they connect to the PSTN).

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Unified interoperability

Unified interoperability is the property of a system that allows for the integration of real-time and non-real time communications, activities, data, and information services (i.e., unified) and the display and coordination of those services across systems and devices (i.e., interoperability).

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Unified messaging

Unified messaging (or UM) is a business term for the integration of different electronic messaging and communications media (e-mail, SMS, fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices.

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Unified voicemail

Unified voicemail is the combination of different voicemail bearers into a single voicemail system.

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Unify Software and Solutions GmbH & Co. KG.

Unify, is an Atos SE company.

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Upptalk (formerly known as Yuilop,.) is a proprietary voice-over-IP service and software application that provides mobile phone numbers in the cloud and allows users to call or text any phone for free whether or not the device receiving the calls and texts has the Yuilop application.

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Vodafone Group plc is a British multinational telecommunications conglomerate, with headquarters in London.

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Vodafone Global Enterprise

Vodafone Global Enterprise Limited is a multinational company which provides telecommunications and information technology services to large corporations, and a wholly owned subsidiary of Vodafone Group Plc.

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Voice over IP

Voice over Internet Protocol (also voice over IP, VoIP or IP telephony) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.

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VoIP phone

A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet, instead of the traditional public switched telephone network (PSTN).

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Vonage is a publicly-held Internet telephony service provider, providing business and residential telecommunication services based on voice over Internet Protocol (VoIP).

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VOSS Solutions

VOSS Solutions (or VisionOSS) is a British-founded multinational unified communications and collaboration corporation, headquartered in Richardson, Texas, that provides service delivery and management software.

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Webley (company)

Webley Inc. is a company providing speech-driven unified communications solutions.

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Wildix is a global company operating in the sphere of telecommunications and specializing in Voice over IP (VoIP) products.

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XING (named openBC/Open Business Club until 17 November 2006) is a European career-oriented social networking site for enabling a small-world network for professionals.

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Yorktel is a video managed services company headquartered in Eatontown, New Jersey that provides professional services for the assessment, design, integration, and management of video and audio communications.

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Zeacom was a software company based in Auckland, New Zealand, with offices in the USA (Orange County, CA), the United Kingdom and Australia.

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Zultys is a manufacturer of Voice-over-IP (VoIP) communications systems for organizations with 10-10,000 users, with corporate headquarters in Sunnyvale, California.

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3CX Phone System

3CX is a software based private branch exchange (PBX) based on the SIP (Session Initiation Protocol) standard.

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Cisco Unified Communications, Federation Master, Unified Communications.


[1] https://en.wikipedia.org/wiki/Unified_communications

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