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# P and R measures

P and R measures are the statistics used to evaluate the efficiency and effectiveness of business processes, particularly automated business processes. [1]

Many computer systems are available in the commercial marketplace that address the various aspects of Business Process Management.

## Average

In colloquial language, an average is a middle or typical number of a list of numbers.

A business process or business method is a collection of related, structured activities or tasks that in a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers.

## Counting

Counting is the action of finding the number of elements of a finite set of objects.

## Effectiveness

Effectiveness is the capability of producing a desired result or the ability to produce desired output.

## Efficiency

Efficiency is the (often measurable) ability to avoid wasting materials, energy, efforts, money, and time in doing something or in producing a desired result.

## Statistics

Statistics is a branch of mathematics dealing with the collection, analysis, interpretation, presentation, and organization of data.

## References

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